Hideaway is the private-events platform that does the busywork for you. It handles the follow-ups, proposals, contracts, payments, and the constant menu and deposit questions over text and email, so your team closes more and chases less.
Private dining is the most profitable part of the restaurant, and the most chaotic to run.
Inquiries lost in inboxes. Proposals built in Word. Contracts in DocuSign. Payments in Stripe links. Menus over text. Reminders never sent. You're running events on six different tools and hoping nothing slips.
About 80% of closing a private event is busywork. Hideaway does that part.
The follow-ups. The same questions about menu, pricing, and deposits. The nudge when a proposal goes quiet. The final headcount check. None of it needs you, so Hideaway handles it automatically. You and your team still close the deal. We just make sure far more events get to the table.
One platform. The whole event lifecycle.
Inquiry capture
Every private-dining lead lands in one inbox: your site form, Instagram DMs, the host stand. No more lost emails.
Automated proposals
Generate a branded proposal in seconds with the room, date, headcount, and pricing already filled in.
Texting and email, one thread
Texting is first-class and works out of the box, so guests actually reply. Email's in the same thread by default. Every message tied to the event, visible to your whole team.
Follow-ups on autopilot
Nudges go out when a proposal is unsigned, a deposit is late, or a guest count is still pending.
Payments built in
Collect deposits and final payments without a separate Stripe link or paper invoice.
Contracts with e-signature
Send, sign, and store contracts in the same flow as the proposal. No DocuSign tab juggling.
Menu selections
Guests pick courses and dietary notes through a link you send. The kitchen gets a clean BEO.
Variable pricing
Different rates by day, room, or season. Minimums, service charges, and tax handled automatically.
From inquiry to paid in three steps.
Lead comes in
A guest fills out your inquiry form. Hideaway captures it, tags it, and notifies the right manager.
Proposal + contract go out
One click sends a branded proposal with menu, pricing, and contract, ready to sign and pay.
Event runs itself
Reminders, payments, menu confirmations, and BEOs happen on a schedule. You stop chasing.
Reply at the speed guests actually move.
Texting works out of the box. Guests reply from the same number, no app to download, and email's threaded in by default, so every conversation lives in one place. Reminders, deposit confirmations, and 48-hour headcount checks fire on their own.
- Texting is first-class: two-way SMS from one number, no app
- Email built in by default: every channel in one threaded view
- Auto-replies for new inquiries, deposits, and headcount
- Every message visible to your whole team, no shared logins
Send one link. They pick the room, package, and pay.
Branded to your restaurant. Live room availability, variable pricing by day and headcount, menu selections, contracts, and deposit collection, all in one flow your guest finishes on their phone.